This deliverable describes the early planning for the adoption process of services in the city. Work Package 4 is using a layered inside-out model, where newly generated services are generated by and with the user, followed by a dedicated adoption process in the city. This adoption process makes use of living lab methodologies as well as programmed activities in the city that are supported by the new services. In so doing it is possible to reach a larger public, at the same time acquiring feedback from the end-users. These piloting phases provide important insights on future improvements that may be required prior to going to the next level of proliferation of the services into other cities and regions.